Return Policy
Effective Date: October 5, 2022
This return policy applies to all purchases. By placing an order on our website, you agree to the terms outlined below.

Return Eligibility
You may request a return within 30 calendar days of receiving your item(s). Items must be unused, unwashed, and undamaged, with original packaging and all accessories intact. Customized items, clearance items, and personal hygiene products are non-returnable.

Return Request Process
Please submit a return request via email to [email protected], including your order number and the reason for the return.
We will review your request and provide return authorization and instructions within 2 business days.
Please ship the item(s) to the designated address and include your order information inside the package.

Refund Terms
Once we receive and verify that the returned item(s) meet our return criteria, a full refund will be processed via the original payment method within 3–7 business days.
Initial shipping costs and return shipping costs are the customer’s responsibility, unless the product is defective or the shipment error was caused by us.
Partial refunds are available if only a portion of the order is returned.

Defective or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us immediately and provide photos or videos as proof. We will arrange a free replacement or a full refund and cover the associated return shipping costs.

Non-Returnable Items
We will refuse returns and deny refunds in the following cases:
The 30-day return period has expired.
The item is damaged, worn, or altered, or the original packaging and accessories are missing.
Damage caused by misuse or mishandling.

Policy Updates
We reserve the right to update this return policy without prior notice. The latest version becomes effective immediately upon publication on the website.